Hello Guest, Log in!
0 item(s)

Returns, Exchanges & Guarantee

Exchange Policies

We understand exchanges will happen, so we want this process to be as simple as possible for you.

  1. Accepted within 30 days, must be unworn.
  2. Check the website, do we have the size you need to exchange for?
  3. Mail the ring, new size needed and the exchange fee. (Exchange fee-within the US $4.00, International $7.00).
  4. We will ship the new size back to you within 48 business hours of receiving the ring, yes you will get tracking!

*Please note if you ordered a Designer/Benchmark ring that is engraved there will be a $25.00 buff out fee and $45.00 for Tantalum.

Return Policies

We are sorry your purchase did not work out, but we gladly will accept the return.

  1. Accepted within 15 business days, must be unworn.
  2. Mail the ring along with your order number.
  3. We will apply your refund within 5 business days after it is received by us.

 *Please note if you ordered a Designer/Benchmark ring that is engraved there will be a $25.00 buff out fee and $45.00 for Tantalum.


Here is where to mail the return/exchange:

JMR

3113 Greenbrier Drive

Dallas, Texas 75225


Guarantees

Non-Designer/Benchmark Ring:Our rings are all guaranteed for 30-days, does not include normal wear and tear (breaking of your own accord, lost or stolen items and excessive wear).

Designer/Benchmark Ring:Lifetime re-sizing and polishing with restrictions. Every ring is different depending on engraving and metal type. Quotes can be obtained once the sizing is needed.

Google Plus Youtube Pinterest Blog
Rapid SSL Discover Master Card Visa Paypal American Express