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Returns, Exchanges & Guarantee

Exchange Policies

We understand exchanges will happen, so we want this process to be as simple as possible for you. We do not require RMA's, simply to fall within the guidelines below.

  1. Accepted within 30 days, must be unworn.
  2. Check the website, do we have the size you need to exchange for?
  3. Mail the ring, new size needed and the exchange fee in a protective envelope. (Exchange fee-within the US $4.00, International $7.00).
  4. We will ship the new size back to you within 48 business hours of receiving the ring, yes you will get tracking!

* Please note: If you ordered a Designer/Benchmark ring that is engraved there will be a $25.00 buff out fee and $45.00 for Tantalum.


Return Policies

We are sorry your purchase did not work out, but we gladly will accept the return. We do not require RMA's, simply to fall within the guidelines below.

  1. Accepted within 15 business days, must be unworn.
  2. Mail the ring along with your order number in a protective envelope.
  3. We will apply your refund within 5 business days after it is received by us.

* Please note: If you ordered a Designer/Benchmark ring that is engraved there will be a $25.00 buff out fee and $45.00 for Tantalum.


Here is where to mail the return/exchange:

JMR

2920 Inwood Road Ste 500

Dallas, Texas 75235


* We are not responsible for your returned package if it becomes lost or stolen in transit. We suggest adding tracking and/or insurance based on the value of the ring.

Guarantees

Non-Designer/Benchmark Ring:Our rings are all guaranteed for 30-days, does not include normal wear and tear (breaking of your own accord, lost or stolen items and excessive wear).

Designer/Benchmark Ring:Lifetime re-sizing and polishing with restrictions. Every ring is different depending on engraving and metal type. Quotes can be obtained once the sizing is needed.



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A portion of every purchase made from this site will be donated to charity via We-Care.com